Adessky Avocats
Law firm in Montreal — contract disputes, business torts.
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Office de la protection du consommateur (OPC)
Administers Quebec's Consumer Protection Act, informs consumers of their rights and receives complaints about merchants.
Contact information
- Address
- 5199, rue Sherbrooke Est, bureau 3671, Montréal, QC H1T 3X1 · Directions ↗
- Phone
- 514-253-6556
- Official website
- www.opc.gouv.qc.ca ↗
The official website is the current source for forms, fees, deadlines, opening hours and accessibility information. MTLPages does not reproduce that information.
Good to know
What the official site publishes
Forms, applicable fees, deadlines, opening hours, current contact details and accessibility information. These are the only reliable sources for those items, because they change.
Documents to gather
Generally: any official notice received (with the dates on it), the contracts or agreements at issue, relevant correspondence, proof of payments, and a factual timeline of events.
Language of proceedings
Both French and English may be used before Quebec courts. The services offered and documents available in each language vary by body — the official site sets this out.
Representing yourself
Some bodies allow parties to represent themselves; others do not, and the rules differ between bodies. Check the official site before starting anything.
If your means are limited
Legal aid exists in Quebec for people who qualify based on income and the nature of the matter. The Barreau du Québec also runs a referral service.
Related practice areas
Where this body fits in the business journey
Sections Resources & Organizations
Industries RetailBeauty & Aesthetics
Professionals Lawyers
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Verified firms that document these practice areas. They are not affiliated with this body, nor retained by MTLPages.
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Related legal situations
Useful terms
- Class action
- A proceeding brought by one person on behalf of a group of people in a similar situation. In Quebec, the court must first authorise it.
- Demand letter
- A letter formally demanding that someone fulfil an obligation, often sent before starting court proceedings.
- Small Claims Division
- A division of the Court of Québec that hears certain lower-value civil claims under simplified rules.
Useful guides
Frequently asked questions
What does Office de la protection du consommateur (OPC) do?
Administers Quebec's Consumer Protection Act, informs consumers of their rights and receives complaints about merchants.
Where is this body and how do I contact it?
5199, rue Sherbrooke Est, bureau 3671, Montréal, QC H1T 3X1 · 514-253-6556. Current opening hours and contact details are on the official website.
Do I need a lawyer?
That depends on your situation and the type of matter. Some bodies allow self-representation. Individualised advice is often necessary — consult a qualified legal professional.
Can MTLPages file an application or complaint for me?
No. MTLPages is a directory and does not act as a representative. Applications are filed with the body itself, following the procedure published on its official site.
Other bodies in this category
MTLPages is a business directory. We are not affiliated with this body and we give no legal advice. For any question about a procedure, a deadline or a form, consult the official website above or a qualified legal professional.